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Frequently asked questions

Find quick answers to the most common questions about shopping with us.

Yes. You need to create an account to place an order. This helps you track your purchases, manage your details, and receive order updates.


We currently ship nationwide. International shipping options will be announced soon.

Orders are usually delivered within 3–10 business days, depending on your location.

Once your order ships, you’ll receive a tracking link by email to follow your delivery in real time.

We accept credit/debit cards, online banking, and select digital wallets.

Yes. All payments are secured using encrypted payment gateways to protect your information.

Items can be returned within 7 days of delivery if they are unused, unwashed, and in original packaging.

Contact our support team with your order number, and we’ll guide you through the return process.

Refunds are processed within 5–10 business days after we receive and inspect the returned item.

Please refer to our Size Guide available on each product page. If you’re unsure, feel free to contact us.

We try to display colors as accurately as possible. Slight variations may occur due to screen settings or lighting.

We’re sorry! Please contact us within 48 hours of delivery with photos, and we’ll resolve the issue promptly.

Changes or cancellations are only possible within 12 hours of order placement. Orders that have already shipped cannot be canceled.

You can reach our customer support team by emailing customer.support@kishafashion.com, calling  +918055770117, or using the live chat on our website. Our dedicated team is available 24/7 to assist with any inquiries or issues.

We’re committed to providing prompt and effective solutions to ensure your satisfaction.